The App is named EZView, you can easily find it on the App Store or Google Play Store. If you need help setting up your account, give us a call! Here are the instructions: Instructions
We have detailed instructions below but it is very simple. No technical expertise is required. If you have questions we are more than happy to help. Download the instructions with this link. Instructions
There are a few options. You can try to set this up yourself or give us a call: 605-622-0676.
Please Download EZStation
The PTZ Cameras have four separate connectors. YOU ONLY NEED TO USE ONE OF THEM. See picture bellow.
Most problems can be solved fairly quickly over the phone! You can dial our support number anytime 605-622-0676. If it's after business hours and you need emergency support, please leave a voice mail and we will return your call as soon as we can. Sometimes we may need to log into a computer on your network, so having Splashtop SOS installed beforehand is always a good idea. Just go to our Support page to learn more.
On the EZView AP you have the option to use the HD or SD options on the fly. What that means is you can lower the image quality to SD so the camera works better in areas where your internet is not as good. Switch to SD or HD.
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